About Course
Win and keep the trust of healthcare professionals, from your first call to a full key-account plan, within the rules that govern the UK industry.
Who it’s for
Sales representatives moving into pharma, current reps aiming for senior or key-account roles, and life-science graduates who want a commercial career.
What you’ll be able to do
- Explain how medicines reach patients in the UK: MHRA licensing, NICE appraisal, local formularies and integrated care boards
- Read a clinical trial and present results accurately, using absolute risk and NNT
- Apply the core principles of the ABPI Code of Practice to everyday field situations
- Segment a territory, set SMART objectives and plan where your time does most good
- Run a consultative sales call and handle objections with evidence
- Design a compliant omnichannel customer journey
- Build a key account plan for an NHS organisation
What’s included
- 8 in-depth modules, each with a structured lesson
- 8 module quizzes to check your understanding
- Worked examples and a practical exercise in every module
- About 40 hours of study, at your own pace
- Lifetime access, on any device
- Certificate of completion
How you study
Each module combines a structured lesson with a worked example, a practical exercise and key takeaways, followed by a short quiz. You need 70% to pass each quiz and can retake it as often as you like. Complete every module to finish the course.
Course Content
Introduction to pharma sales
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How pharmaceutical sales really works
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Module check: How pharmaceutical sales really works
The healthcare landscape
Reading clinical evidence
The ABPI Code of Practice
Territory and account planning
Consultative selling
Omnichannel engagement
Key account management
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